Terms and Conditions

Welcome to Havens Craft. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website, making purchases, or interacting with any of our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices or policies that apply to your use of our site. If you do not agree to these terms, please do not use our website.

2. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. It is your responsibility to review these terms periodically to ensure you are aware of any updates.

3. Account Registration

In order to make a purchase or access certain features of the website, you may be required to create an account. You agree to provide accurate and complete information when registering and to update it as necessary. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.

If you believe there has been unauthorized access to your account, you should notify us immediately.

4. Products and Pricing

Product Availability: All products are subject to availability. We strive to keep our website updated, but occasionally items may be out of stock or unavailable. If an item you ordered becomes unavailable, we will notify you and offer alternatives or a full refund.

Pricing: All prices are listed in USD and are subject to change without notice. We make every effort to ensure the accuracy of the pricing and product information on our site. However, in the case of an error in pricing, we reserve the right to cancel or adjust any orders placed at the incorrect price.

Promotions and Discounts: Promotional codes, sales, and discounts are subject to terms and conditions, and we reserve the right to end promotions at any time without notice.

5. Orders and Payment

Order Confirmation: Once you place an order, you will receive an order confirmation email. This does not guarantee product availability, and we reserve the right to cancel any order due to unforeseen circumstances.

Payment: We accept payment via various methods, including credit cards, debit cards, and other secure payment options. By submitting an order, you authorize us to charge the applicable payment method for the total amount due, including taxes, shipping, and handling fees.

Order Cancellation: You can cancel your order before it has been processed for shipment. Once the order has been shipped, it cannot be canceled.

6. Shipping and Delivery

Shipping: We offer shipping services to various locations. Shipping times and fees are calculated at checkout based on your location. Delivery times are estimates and are not guaranteed.

Damaged or Missing Items: If your order arrives damaged or items are missing, please contact us immediately. We will work to resolve the issue to your satisfaction.

Customs and Duties: International customers may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy, you can return most items within 14 days of receiving your order, subject to the following conditions:

Eligibility for Return: Items must be unused, in their original packaging, and in the same condition as when received.

Return Process: To initiate a return, please contact our customer service team for instructions. Return shipping costs may be your responsibility, depending on the reason for return.

Refunds: Once your return is processed, a refund will be issued to the original payment method. Shipping and handling fees are non-refundable.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Havens Craft or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any of our content without our explicit permission.

9. User Conduct

By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Engage in any activity that could harm, disrupt, or interfere with the operation of the website or other users' experience.
• Submit false, misleading, or defamatory content.
• Attempt to gain unauthorized access to our website or any associated systems.

10. Limitation of Liability

To the fullest extent permitted by law, Havens Craft will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website, products, or services. This includes, but is not limited to, loss of profit, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold Havens Craft, its affiliates, officers, employees, and partners harmless from any claims, losses, damages, or expenses (including attorney’s fees) arising out of your use of the website or violation of these Terms and Conditions.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes will be resolved through binding arbitration or in the courts located in [Your City/State], and you consent to the exclusive jurisdiction and venue of such courts.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: